Cha-cha-cha-changes… fun song, not always fun in life
4 tips to address change saturation in today’s environment It is an inevitable fact that change will happen. Changes in our life or work...
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Bite-Size Insights
THE EMPATIX BLOG:
- Sep 7
- 3 min
Mastering the Art of Seamless Customer Experiences: A Guide to Building Lasting Connections
Customer experience is a pivotal factor into today’s business landscape. In crowded markets, it is essential to make your mark and a...
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- Aug 24
- 3 min
Making a Case for Artificial Intelligence
Embracing technology and building efficiency in the process Artificial Intelligence (AI) is a hot topic these days, so hot that it is...
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- Aug 21
- 3 min
Empathy is Essential: 5 Tips to Build a More Empathetic Workplace
There are several factors to consider when building a team and advancing as a leader – personality dynamics come into play, practicing...
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- Jul 10
- 3 min
Ignoring the Competition Can Cost You
Keeping an eye on the competition is not a new concept, however in the face of other increasing demands – specifically cost cutting, or...
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- Apr 21
- 2 min
Hard to Reach, Not Unreachable
Why building methodical approaches matter so much with niche audiences. Creating insights programs can take a great deal of effort. From...
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- Mar 21
- 3 min
Taking a Human Touch to Healthcare
Insurance is not fun. It is boring, complicated, and seemingly purposely confusing. It is no wonder that many consumers actively avoid...
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- Sep 23, 2022
- 3 min
Summer is Over: Time to Start Holiday Shopping!
For many folks, tans have started to fade and summer vacations are becoming a distant memory. The leaves are turning and there is a...
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- Sep 8, 2022
- 3 min
A Mental Note
Building a culture of mental wellness is critical to the workplace Mental health is no less relevant now than in recent years. Though the...
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- Aug 15, 2022
- 3 min
NFTs: The Next 3-D Printer?
A little more than a decade ago, consumers were met with the prospect of owning their very own desktop 3-D printer. They could design and...
16 views0 comments
- Aug 1, 2022
- 4 min
Consumers See — And Are Willing To Pay For — The Added Value Of Sustainability
Our Life Renewed research identified a shift in mindset: consumers are willing to pay more for products that are made sustainably and...
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- Jul 25, 2022
- 3 min
Inflation: It's not all bad news.
Inflation is NOT stopping! What does it mean for the real estate industry, consumer spending, and the opportunity for branding, when the...
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- Jul 21, 2022
- 3 min
The New Face of Employee Retention - Perks Beyond a Paycheck
It is no secret that employees have been in the driver’s seat for quite some time - the job market is competitive, and they have the...
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- Jul 6, 2022
- 4 min
2022: The Summer of Travel
Consumers are HOT to say goodbye to the Covid-19 pandemic and hit the road, skies, and waterways this summer. With demand high, consumers...
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- Jun 3, 2022
- 3 min
3 Keys to Delivering Experiences with Empathy
The acceleration to digital is changing how brands deliver experiences to customers at every stage of the customer journey. Micro...
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- May 11, 2022
- 3 min
Exploring What Customer Experience Truly Means Today: And the Impact of Empathy
You have probably experienced some “bad” service issues lately – you go to your favorite fast-food restaurant only to find a 30-minute...
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- Apr 29, 2022
- 2 min
Optimizing Digital Experiences- Today and In the Future
The digital space has taken off in recent years. Digitization offers new ways to connect, new products to build, and new experiences to...
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- Apr 19, 2022
- 3 min
Exploring the World Beyond NPS: Does one number tell the whole story?
In the customer insights world, it is truly impossible to escape NPS. NPS has become so synonymous with CX that NPS scores are truly a...
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- Apr 11, 2022
- 3 min
Let’s Get Digital, Digital! Why Exploring the Digital Micro Journey is More Important than Ever
Digital tools are not new by any means – but the way that people use them may be evolving. There remains a desire for convenience and...
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- Mar 29, 2022
- 2 min
empatiX's Amber McCullough Celebrates Women's History Month
As we close out March 2022 we reflect upon the women in our lives– our mothers, sisters, daughters, friends, wives, colleagues – and the...
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