"I’ve worked with the leaders at EmpatiX for over 5 years. Working at a large complex organization with shifting priorities means I often need support that is seamless and offered through a partnership that feels as a true extension of my team — with people who care about the HOW as much as the WHAT.  EmpatiX brings a brilliant balance of drive to get work done that is considerate of what my customers want while balancing the needs of a business to grow and improve results.  In my years of working with this team we’ve developed strategies, achieved process improvements, enhanced capabilities, and drove design executions that led to significant improvements to customers’ experiences that manifested in key performance indicators.  

Through this collaboration they have evolved their level of support to be what my team and I need at the time. They’ve taught us the skills we need to take on work independently and evolved their support to drive us forward to the next evolution. In every interaction with the Empatix team I take away a new perspective and as a result I feel smarter and ready to take on the challenge at hand.  Additionally, this team is just plain fun to work with and sees every challenge as an opportunity.  They are as obsessed with your customer problems as they are with helping their clients look good."

– Head of Customer Experience