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Bite-Size Insights
THE EMPATIX BLOG:


empatiX's Amber McCullough Celebrates Women's History Month
As we close out March 2022 we reflect upon the women in our lives– our mothers, sisters, daughters, friends, wives, colleagues – and the...
Mar 29, 20222 min read


Modern Family
Family relationships have become a deep and meaningful focus for young adults. For many young people, the conversation with family around...
Nov 24, 20213 min read


Spending Time
Single’s Day is a reflection of key consumer trends in habits and spending All holiday seasons seem to start earlier and earlier every...
Nov 10, 20213 min read


A New Mindset On Mental Health
How consumers’ habits and needs have changed during the pandemic While the world was vastly unprepared for the Covid-19 pandemic in many...
Oct 8, 20215 min read


Buy Now Pay Later (BNPL): Layaway with a New Look
BNPL shows the benefit of tapping into consumer needs A new trend has emerged, thanks yet again to young Millennials and Gen Z, the move...
Oct 7, 20214 min read


Exploring the Buyer Journey in a Digital World
Why understanding the nuances of a buyer journey can make all the difference In a B2B environment the sales process is experiencing a sea...
Aug 25, 20213 min read


Wellness in the Workplace
How Health & Wellness will Come into Focus in a Post-COVID World Reeling from the Covid-19 pandemic, consumers around the world have...
Aug 25, 20214 min read


Customer-Centricity and Metrics: Moving from KPIs to CPIs
Are you tracking the critical metrics that underlie your customer's experience? Customer-centric practices are not new—companies across...
Jun 10, 20214 min read


5 Ways Health Insurers Can Win the Customer Experience Game
Today, there are more opportunities than ever for insurers to better meet customer needs and build lasting relationships. Here's how to...
Jun 10, 20211 min read


Social Impacts: Good for the World, Good for Business
The modern consumer wants companies to share their values and their commitment to building better communities, and a better world. Taking...
Jun 10, 20213 min read


Growing Up Gig
How a growing number of Gig Workers impacts the insurance industry. The world of work looks very different than it did 50 years ago. Gig...
Jun 10, 20214 min read
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