Optimizing Digital Experiences- Today and In the Future
The digital space has taken off in recent years. Digitization offers new ways to connect, new products to build, and new experiences to...
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Bite-Size Insights
THE EMPATIX BLOG:
- Apr 19, 2022
- 3 min
Exploring the World Beyond NPS: Does one number tell the whole story?
In the customer insights world, it is truly impossible to escape NPS. NPS has become so synonymous with CX that NPS scores are truly a...
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- Apr 11, 2022
- 3 min
Let’s Get Digital, Digital! Why Exploring the Digital Micro Journey is More Important than Ever
Digital tools are not new by any means – but the way that people use them may be evolving. There remains a desire for convenience and...
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- Mar 29, 2022
- 2 min
empatiX's Amber McCullough Celebrates Women's History Month
As we close out March 2022 we reflect upon the women in our lives– our mothers, sisters, daughters, friends, wives, colleagues – and the...
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